Run every field operation with confidence

One view of dispatch, field teams, payroll, and assets.

live command center
offline-first workflows
verified work records
custody intelligence
accountable records

Select a layer to inspect it.

Platform

Five modules, one record

A visit logged in the field updates dispatch, payroll, inventory and the audit log. Nobody types it twice.

Every ticket assigned before it runs late

Tickets are matched by live traffic, skills and workload, and you are warned before an SLA slips.

78.4%Auto-assignment rateTarget: > 75%
< 90sSLA warning timevs. 4 hrs before
84.6%First-visit resolution+24% YoY

What your team can do

  • 01Live-traffic ETAs checked against SLA deadlines
  • 02Technicians ranked by distance, skills, and workload
  • 03SLA risk alerts in under 90 seconds
  • 04Arrivals and departures logged automatically
waydot console: Every ticket assigned before it runs latewaydot console: Every ticket assigned before it runs late

Close the job on site, even without signal

Tasks, site history and parts on the phone before arrival. Photos and signatures captured during the visit, not typed up at night.

In-appJob preparationTasks and site history
100%Offline continuitySyncs when connected
ReducedManual reportingEvidence captured in flow

What your team can do

  • 01Tasks, site history, and parts ready before each visit
  • 02Works offline, syncs when signal returns
  • 03Photos, forms, and signatures tied to the site
  • 04Attendance and routes recorded once
waydot field app: Close the job on site, even without signalwaydot field app: Close the job on site, even without signal
waydot field app: Close the job on site, even without signalwaydot field app: Close the job on site, even without signal

Pay for the hours that actually happened

Attendance comes from geofenced check-ins and mileage from GPS, so payroll takes minutes, not 12 hours of cross-checking.

14 minPayroll run timeDown from 12+ hrs
0.0%Timesheet disputesVerified attendance
-97%Contractor overheadMatched to approved work

What your team can do

  • 01Hours matched to verified visits
  • 02Skills, certifications, and performance in one place
  • 03Mileage and expenses from recorded activity
  • 04Approved work flows straight to payroll
waydot console: Pay for the hours that actually happenedwaydot console: Pay for the hours that actually happened

Know who has every unit, right now

Every handoff from warehouse to van to site is scanned, so stock stops disappearing between counts.

< 0.38%Inventory shrinkageIndustry average: 8.0%
100%Custody certaintyCurrent location and owner
CompleteService historyEvery asset and visit

What your team can do

  • 01Track equipment from warehouse to customer site
  • 02Log handoffs, repairs, and warranties
  • 03Barcode-verified transfers cut lost stock
  • 04Asset history linked to every ticket
waydot console: Know who has every unit, right nowwaydot console: Know who has every unit, right now

Proof your client and auditor will accept

A job can't close until the required photos, checks and signature are in, and nobody can edit them afterward.

100%Evidence completenessRequired before closure
End-to-endAudit historyEvery critical action
Role-basedAccessThe right view for each team

What your team can do

  • 01Guided safety checks and inspections
  • 02Required evidence before a job can close
  • 03Defects routed to an owner until resolved
  • 04Role-based access and a full audit log
waydot console: Proof your client and auditor will acceptwaydot console: Proof your client and auditor will accept

Decision engine

Hear about a late ticket before your client does

The engine reads GPS, deadlines, certifications and stock, then tells dispatch who to send and what is at risk.

FINANCEFINANCEFIELDFIELDTRUSTTRUSTASSETSASSETSslageoetariskskillrouteshiftspoof waydot ()slaetageoskillriskrouteshiftspoof.GPS.SLA.CERTS.STOCK.ROUTE.ALERT.PROOF

Dispatch automation

78.4%

Tickets assigned without a phone call

Matched by location, skills and deadline. Dispatch only handles the exceptions.

Sensor fusion

100%

Visits with place-and-time evidence

Photos, forms and signatures carry the GPS position and time they were taken.

Predictive SLA

< 90s

From SLA risk to alert

Enough time to reassign the ticket before the penalty applies.

Console and field app

A console for the office, an app for the field

Dispatch sees the whole operation live. Technicians see only today's jobs. Your clients see their own tickets.

waydot console: Admin consolewaydot console: Admin console

Performance

SLA, payroll and losses, live

Filter by region, client or team without waiting for the month-end report.

SLA compliance
99.2%+4.3% MoM

Tickets within SLA / total tickets

Enterprise target: > 98.0%

Weekly payroll run time
14 min-97.8% vs before

Hours to review and run payroll

Down from 12+ hrs by hand

Cost per ticket
$41.80-28.4% MoM

(Mileage + parts + hours) / tickets

Industry average: $58.40

First-visit fix rate
84.6%+24.1% YoY

Tickets solved in one visit, not reopened

Before waydot: 60.0%

Inventory loss
< 0.38%-95.2% vs industry

% of equipment lost in transfers

Industry average: 8.0%

Admin overhead
5.2%-65.3% reduction

Back-office cost / field revenue

Before waydot: 15.0%

The visibility gap

What changes when the field leaves a record

Five places where chats and spreadsheets cost you money, and what replaces them.

Attendance & mileage

Before

Spreadsheet timesheets and self-reported mileage.

With waydot

Arrivals and routes recorded automatically by GPS.

Result

No timesheet disputes or inflated mileage.

Payroll & vendors

Before

12–16 hours a week matching chats, invoices, and paper.

With waydot

Payroll in 15 minutes, paid only on verified work.

Result

97% less controller time.

Equipment & inventory

Before

8% of equipment lost between warehouse, van, and site.

With waydot

Every handoff confirmed with a barcode scan.

Result

Loss below 0.38%.

SLA risk

Before

Breaches found hours later, when the customer calls.

With waydot

Alerts in 90 seconds and automatic reassignment.

Result

Fewer penalties, 99.2% SLA compliance.

Audit & compliance

Before

Loose photos with no location or proof.

With waydot

Complete, tamper-evident history of every job.

Result

Records that hold up in any audit.

Savings calculator

What lost stock and manual payroll cost you

Enter the size of your fleet to estimate what you would recover in a year. The rates behind the estimate are listed below the sliders.

Your fleet

150
251,500+
45
15120
$11,000
$3K$55K

How we estimate

  • Supervisors spend 20 min a week checking each technician's time by hand, at $9 per hour with IMSS, INFONAVIT and benefits. Reviewing only exceptions removes 70% of that.
  • 5% of van stock goes missing each year; handoffs signed by both parties stop 40% of it.
  • 40% of tickets carry an SLA penalty and 6% of those are missed. Early risk alerts prevent 30% of misses, at $81 per breach.
  • Mexican costs converted at 18.5 MXN per USD.

Estimated annual savings

$96,011
USD

Recovered every year from lost stock, manual work, and penalties.

Inventory recovered
2% of van stock value kept each year
+$33,000
Payroll review hours
1,820 supervisor hours a year at $9 per hour
+$15,741
SLA penalties avoided
583 breaches avoided a year at $81 each
+$47,270
Get a custom business case

Under the hood

Built for basements, audits and bad signal

What your IT team, your auditors and your technicians will test first.

TRUSTED OPERATIONS

TRUST

Tamper-evident history

Every critical action is kept, so you can always show what happened.

ACCOUNTABILITY

PROOF

Verified attendance and evidence

Photos, forms, and signatures confirm the work was done at the right site.

SECURITY

ACCESS

Each role sees only its part

Staff, vendors, and customers each see only what they should.

ASSET CONTROL

ASSETS

Every asset, from warehouse to site

Know what you own, where it is, and who has it.

DISPATCH

DISPATCH

Routes that adjust to urgent work

Daily routes built around traffic, skills, and shifts—updated when urgent work arrives.

FIELD PRODUCTIVITY

OFFLINE

Works without signal

Jobs keep going offline and sync on reconnect. Nothing is lost.

Pricing

Priced per person who signs in

Start with one crew, add people as you hire, and move to a volume agreement when you run several regions.

Loading current plans

Prices in US dollars (USD) per active user, before applicable taxes. A user is anyone who signs in: dispatcher, manager or field technician.

Subscription terms

Contact sales

See waydot with your own tickets

In 30 minutes we go through how you dispatch, pay and track equipment today, and show where waydot saves the most first.

  • 01A review of your current field operation
  • 02A custom ROI estimate for your fleet
  • 03Quick wins across operations, people, and assets
  • 04Expected impact and clear next steps

We reply within one business day. No sales sequences, no mailing lists.

By sending this form you accept that we use your details to answer your request, as described in our privacy notice.