Evidence
Loose photos
Pictures with no reliable time or place, sent through a chat and impossible to tie to a job.
PILLAR V
Evidence your clients and auditors will accept
Evidence rules decide what each job must prove, safety checklists hold the job until it's safe to start, and a tamper-evident log keeps every critical action.
- Required evidence before closing
- 100%
- Audit log retention
- 7 yrs
- Between integrity checks
- 24 h
The problem
A record anyone can edit proves nothing
In a dispute, having a photo isn't enough. It has to show where and when it was taken, and nobody can have changed it since.
Safety
Checklists signed after the fact
Paper forms filled in at the end of the day, if at all, when the risk has already been taken.
Records
Edited quietly
Spreadsheets and databases that can be changed without a trace can't settle an argument.
How it works
How a job earns its proof
Standards are set once, enforced on site and kept where nobody can alter them.
Rules say what to prove
Per client and job type: which photos or videos, how many, and what share of finished work is inspected. A client rule can add to your standard, never weaken it.
rules combine · the stricter requirement wins
A safety gate before work
Mandatory safety checklists (JSA) hold the job at arrival. A blocking question answered unsafely stops the work. Hazard reports and the SOS button are always one tap away.
start work only when every mandatory checklist passes
Evidence captured on site
Each capture is tied to its requirement, with GPS position, accuracy and time, stored encrypted and uploaded without blocking the job.
requirement · GPS · accuracy · time
Closure requires proof
A job can't close while a mandatory requirement is unmet, and the technician can see exactly what's missing.
no evidence, no closure
Random audits and defects
A share of finished work is sampled for inspection. Defects are routed to an owner until fixed, and the fix is verified by someone else.
whoever fixes ≠ whoever verifies
Everything on the record
Every workflow event, change, sign-in and sensitive read is written to a hash-chained log, verified every night and kept for seven years.
hash chain · nightly verification · 7-year retention
Per client and job type: which photos or videos, how many, and what share of finished work is inspected. A client rule can add to your standard, never weaken it.
rules combine · the stricter requirement wins
In numbers
Complete evidence becomes the default
Once a job can't close with a photo missing, complete evidence stops depending on who did the work.
Jobs closed with every required photo
The closing rule was switched on in week 3.
Show the numbers
| Complete evidence | |
|---|---|
| W1 | 71% |
| W2 | 74% |
| W3 | 88% |
| W4 | 96% |
| W5 | 99% |
| W6 | 100% |
| W7 | 100% |
| W8 | 100% |
Rules that always hold
Why clients and auditors accept it
Tamper evidence
Alterations are detected
Each log entry's hash covers the one before it. Changing, reordering or removing a row breaks the chain.
Corrections
The original is always kept
Attendance, safety checklists and other critical records are corrected through workflows that keep both versions visible.
Privacy
Secrets never reach the log
Passwords, tokens, national IDs and bank accounts are masked before anything is stored.
Access
Each role sees its part
Staff, contractors and clients each see only what they should. A client never sees another client's records.
Sign-in
Two-factor authentication
Authenticator apps with recovery codes, and sessions that can be revoked device by device.
Independence
Safety is set by compliance
Compliance writes the safety checklists. Dispatch, who is under pressure to get the van moving, can't change them.
Configuration
Defaults for evidence and audit
- Audit retention
- 7 years
- Total retention, archive included; 1 year searchable in the console
- Chain verification
- Nightly
- The full log is recomputed and checked
- Evidence media
- Photo · video
- With a minimum count per requirement
- Audit rate
- 0–100%
- Share of finished jobs inspected, per rule
- Safety checklists
- Versioned
- Mandatory or advisory, per priority and skill
- Second factor
- TOTP
- Authenticator app with single-use recovery codes
Who uses it
Who works with it every day
Compliance manager
Aisha
Holds a tamper-evident record of everything and gets anything unusual flagged for review.
Client regional manager
Mark
Sees quality audits and evidence from the field without waiting for a month-end report.
Executive
Elena
Answers any client or auditor with the full record of the visit, ready.
See it on your own operation
A 30-minute briefing with your dispatch, payroll and asset flows on screen.
Keep exploring
Intelligence
Every AI and ML capability
What each model answers, where it appears, and what it will never do on its own.
The visibility gap
What the office can't see
What running on WhatsApp and spreadsheets really costs, and what changes with one record.
Security
What your IT team will ask
Access by role and territory, sign-in, encryption, the audit log and devices in the field.
Changelog
What shipped, release by release
New capabilities and improvements across the console, field app and platform.