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Choosing field service software in Mexico, 2026 to 2030
Four dated legal changes and two infrastructure facts that belong in any evaluation of a field platform in Mexico, with the sources to check them.
safety · HSE
Mexico's IMSS data for 2024 show 418,000 workplace accidents, 50% more than in 2020, and that half of workplace accidents and occupational diseases hit people with less than a year in their position. Why waydot puts the job safety analysis before the first task.
In 2024, Mexico's social security institute (IMSS) recorded 418,514 workplace accidents among workers covered by occupational risk insurance. In 2020 there were 278,184. Over those four years, the number of insured workers grew 12.6%; accidents grew 50%. The rate went from 1.4 to 1.91 accidents per 100 workers. That year, 859 people died in workplace accidents and 375 more in commuting accidents.
The figure that matters most to us is in another table of the same Statistical Report: how long the injured person had been in their position.
| Cases | |
|---|---|
| Under 29 days | 54,697 |
| 1 to 6 months | 119,964 |
| 7 to 11 months | 42,708 |
| 1 to 4 years | 138,936 |
| 5 to 9 years | 38,784 |
| 10 years or more | 38,180 |
IMSS, Memoria Estadística 2024, chapter VII, table VII.11. Excludes commuting accidents and 2,125 cases with unidentified tenure.
One in eight cases happened to someone with less than a month in the position. It isn't that new people are careless: they don't yet know where the danger is at that site, with that equipment, with that customer. That knowledge lives in the heads of the technicians with more years. A good job safety analysis (JSA) is how you get it out of there and in front of whoever just arrived.
IMSS also classifies occupational risks by unsafe act. In 2024, the largest category was "failure to secure or prevent", with 220,040 of 610,751 cases, 36%. That's exactly what a pre-task safety analysis tries to catch: the lock that wasn't applied, the harness that wasn't checked, the voltage that wasn't verified.
In high-risk work (electrical, at height, confined spaces, machinery) the safety analysis is the last barrier before an accident, and for several activities it's mandatory. Mexico's NOM-029-STPS-2011, for example, requires a written risk analysis before maintenance on electrical installations and written authorization for certain tasks; NOM-009-STPS-2011 does something similar for work at height.
On paper, though, the form is often filled in at the end of the shift with the usual answers, or not at all. The form exists; the practice doesn't.
In waydot, each job type can have its own JSA template. On arriving at the site, the technician completes it in the app before they can start the tasks: risks identified, controls applied, protective equipment checked and, where needed, supervisor authorization. The record keeps time and location like any other evidence, so you know it was done on site and before the work.
Templates are short and specific, because a generic one for everything gets answered on autopilot:
Review them with your safety team and align them with the NOMs (Mexican official standards) that apply to your activity.
Incidents, near misses and unsafe conditions are reported from the field with photo and location, and each report can open corrective actions with an owner and a due date. Near misses are the most valuable: they tell you where the next accident will happen. For people working alone, the app has an emergency alert that shares location with designated responders.
A 30-minute briefing with your dispatch, payroll and asset flows on screen.
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Four dated legal changes and two infrastructure facts that belong in any evaluation of a field platform in Mexico, with the sources to check them.
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